FAQs

At this time, our product are not biodegradable and we recommend you dispose of them in a trashcan.

You can give us a call at 646-278-5627 or use the contact form and we'll get back to you as soon as we can.

Our PrepWell Industry™ products are designed as single-use disposable products. Note however that the absorption is no less than 700ml* of liquid body waste.

* PrepWell Industry™ is the only company to guarantee an absorption capacity based on the international standardized test methods intended to provide uniform and orderly procedures to determine the properties of urine absorbing aids (i.e: ISO 16021, ISO17190). 0.9% sodium chloride solution is considered the synthetic urine.

If stored properly, the shelf life of our waste bags is virtually unlimited.

Aside from the fact that you need a safe and sanitary restroom solution, it is also important to know that upi can be held liable for indecent exposures if you are seen relieving yourself in public.

The super absorbent polymer works best between -40 – 120 degrees Fahrenheit ( -40 to 50 degrees Celsius).

We recommend you contact us directly at info@getprepwell.com for business quantitites

You can find our return policy here

All Orders are processed in 2-3 business days. For larger Orders, processing time may extend up to 4 days. Orders are not processed during holidays or weekends.

The estimated delivery time of your Order depends on your location and the shipping method. 

We ship all orders to anywhere in the United States—even Alaska, Hawaii and Puerto Rico. We do not ship internationally.

If You don’t receive your Order at the estimated time, it could mean either your Order is delayed or is lost. You may contact Our support team to know the exact location of your Order.

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